My phone will not accept call from inmate
Why won’t my phone answer a call from an inmate
iPhone SE, iOS 15
User profile for user:
chuckbl
User level:
Community Specialist
Hello Raychie10,
The steps below are a good place to start when you aren't able to receive a call:
1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off.
3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
4. See if Call Forwarding is turned on. Go to Settings > Phone > Call Forwarding and make sure it's off.
5. Check to see if Silence Unknown Callers is turned on. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.
You can find those and other steps in this resource: If you can't make or receive calls on your iPhone
Hopefully that puts you on the path to getting this addressed.
Take care.