I cannot get into my email. "Can't connect to the account..." Asking for a password and none of them are working, including my Apple ID password

I cannot get into my email all of a sudden. "Can't connect to the account..." Asking for a password and none of them are working, including my Apple ID password. How can I reset the password for the Mail App. The email I am trying to open is for work and I have already contacted them for a password that is also not working. I believe the work email is linked to the icloud email?? Please advise.


iMac 21.5″ 4K, macOS 10.13

Posted on Jun 27, 2022 1:12 PM

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1 reply

Jun 27, 2022 2:36 PM in response to lanie217

lanie217 wrote:

I cannot get into my email all of a sudden. "Can't connect to the account..." Asking for a password and none of them are working, including my Apple ID password. How can I reset the password for the Mail App. The email I am trying to open is for work and I have already contacted them for a password that is also not working. I believe the work email is linked to the icloud email?? Please advise.

You'll need to work that out with the IT person at your work.

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I cannot get into my email. "Can't connect to the account..." Asking for a password and none of them are working, including my Apple ID password

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