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forgot iPad password, trying to restore from mac, response was iTunes could not connect to this iPad, the value is missing.

How to restore old iPad if it was not connected to iTunes.

Posted on Jun 27, 2022 4:11 PM

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Question marked as Top-ranking reply

Posted on Jun 28, 2022 5:47 AM

If you are having difficulties with your iPad being recognised by your computer, try using a different USB port. Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


These pages may also be useful:

If you can't update or restore your iPad - Apple Support

iOS update and restore errors - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 28, 2022 5:47 AM in response to neighbors_book

If you are having difficulties with your iPad being recognised by your computer, try using a different USB port. Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


These pages may also be useful:

If you can't update or restore your iPad - Apple Support

iOS update and restore errors - Apple Support

forgot iPad password, trying to restore from mac, response was iTunes could not connect to this iPad, the value is missing.

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