i have subscribed to Truecaller on my Iphone13 (IOS15.5) which is valid till March 2023. it has stopped working since two weeks and doesn't identify the caller. i use an Iphone13mini, IOS15.5. how can i get it working again.

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i have subscribed to Truecaller on my Iphone13 (IOS15.5) which is valid till March 2023. it has stopped working since two weeks and doesn't identify the caller. i use an Iphone13mini, IOS15.5. how can i get it working again.

i have a current subscription with Apple for the Truecaller app valid till March 2023. my phone is an Iphone13mini running IOS15.5. it has stopped working two weeks ago and doesn't identify the caller anymore. why is this and what should i do to get it working again.

iPhone 13 mini, iOS 15

Posted on Jun 28, 2022 2:00 AM

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Answer 1

Jun 29, 2022 8:52 AM in response to ishak8881

Hi there ishak8881,

Thanks for your post to Apple Support Communities. We understand you have an issue with a third-party app that you've subscribed to. First, we'd recommend trying to force close the app, restarting your iPhone, then trying it again.

Close an app on your iPhone or iPod touch - Apple Support

If you continue to have issues, we'd next recommend reaching out to the app developer:

How to contact an app developer - Apple Support

Best regards.

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i have subscribed to Truecaller on my Iphone13 (IOS15.5) which is valid till March 2023. it has stopped working since two weeks and doesn't identify the caller. i use an Iphone13mini, IOS15.5. how can i get it working again.

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