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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
iPhone 11 Pro Max
The battery was replaced with a third-party battery, was previously used, or the genuine battery is malfunctioning.
That message cannot be removed.
Details: About genuine iPhone batteries - Apple Support
The battery was replaced with a third-party battery, was previously used, or the genuine battery is malfunctioning.
That message cannot be removed.
Details: About genuine iPhone batteries - Apple Support
The unknown part error is as important as the Check Engine light in your car.
—It needs to be serviced A.S.A.P.—
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
Apple will only have that notice reset if they can verify that it has an original or official service replacement battery. Sometimes it can report it in error. If there's an aftermarket battery, there is no way to turn that off. This can happen even with an OEM salvage battery.
Remove: “Unknown Part” Notification/Alert
