Panic SEP Memory Protection Module error (iPhone 11 Pro)

Anyone know what this particular error relates to? is it a hardware issue or could there be an app causing this?


The phone will randomly shutdown and restart, sometimes once or twice a week sometimes 2-3 times a day. There is no particular time interval between restarts, or apps in use at the time. Also makes no difference if the phone is in use, asleep/standby or on charge.


I've included the first part of the latest panic-full log


{"bug_type":"210","timestamp":"2022-06-29 11:16:49.00 +0100","os_version":"iPhone OS 15.5 (19F77)","incident_id":"3B31AA73-289E-45E7-ADA8-274755C5E4B9"}
{
  "build" : "iPhone OS 15.5 (19F77)",
  "product" : "iPhone12,3",
  "socId" : "0x00008030",
  "kernel" : "Darwin Kernel Version 21.5.0: Thu Apr 21 21:51:27 PDT 2022; root:xnu-8020.122.1~1\/RELEASE_ARM64_T8030",
  "incident" : "3B31AA73-289E-45E7-ADA8-274755C5E4B9",
  "crashReporterKey" : "0b1cd515cd48bb8c43788a7a495ea2ba71ab67de",
  "date" : "2022-06-29 11:16:49.92 +0100",
  "panicString" : "panic(cpu 4 caller 0xfffffff012e3466c): \"SEP Memory Protection Module error\" @AppleT8030PlatformErrorHandler.cpp:727\nDebugger message: panic\nMemory ID: 0x6\nOS release type: User\nOS version: 19F77\nKernel version: Darwin Kernel Version 21.5.0: Thu Apr 21 21:51:27 PDT 2022; root:xnu-8020.122.1~1\/RELEASE_ARM64_T8030\nKernel UUID: CBEE5FC1-AA34-347C-B2F9-97D8B90ADF86\niBoot version: iBoot-7459.120.62.0.3\nsecure boot?: YES\nPaniclog version: 13\nKernel slide:      0x0000000009c4c000\nKernel text base:  0xfffffff010c50000\nmach_absolute_time: 0xca95b6e493\nEpoch Time:        sec       usec\n  Boot    : 0x62baab3f 0x00074e1e\n  Sleep   : 0x62bc264b 0x000a3091\n  Wake    : 0x62bc2655 0x00051f7c\n  Calendar: 0x62bc266f 0x00072a8d\n\nZone info:\n  Zone map: 0xffffffe0007ac000 - 0xffffffe6007ac000\n  . VM    : 0xffffffe0007ac000 - 0xffffffe0e6e10000\n  . RO    : 0xffffffe0e6e10000 - 0xffffffe133adc000\n  . GEN0  : 0xffffffe133adc000 - 0xffffffe21a140000\n  . GEN1  : 0xffffffe21a140000 - 0xffffffe3007a4000\n  . GEN2  : 0xffffffe3007a4000 - 0xffffffe3e6e0c000\n  . GEN3  : 0xffffffe3e6e0c000 - 0xffffffe4cd474000\n  . DATA  : 0xffffffe4cd474000 - 0xffffffe6007ac000\n  Metadata: 0xffffffe600fbc000 - 0xffffffe6027bc000\n  Bitmaps : 0xffffffe6027bc000 - 0xffffffe603d30000\n\nCORE 0 recently retired instr at 0xfffffff0118ff7c8\nCORE 1 recently retired instr at 0xfffffff0118ff7c8\nCORE 2 recently retired instr at 0xfffffff0118ff7c8\nCORE 3 recently retired instr at 0xfffffff0118ff7c8\nCORE 4 recently retired instr at 0xfffffff0118fe328\nCORE 5 recently retired instr at 0xfffffff0118ff7cc\nCORE 0: PC=0xfffffff0117ebfb8, LR=0xfffffff0117ebfb8, FP=0xffffffed13633f00\nCORE 1: PC=0xfffffff0117ebfb8, LR=0xfffffff0117ebfb8, FP=0xffffffed13123f00\nCORE 2: PC=0xfffffff0117ebfb8, LR=0xfffffff0117ebfb8, FP=0xffffffed13dbbf00\nCORE 3: PC=0xfffffff0117ebfb8, LR=0xfffffff0117ebfb8, FP=0xffffffed133a3f00\nCORE 4 is the one that panicked. Check the full backtrace for details.\nCORE 5: PC=0xfffffff0117ebfbc, LR=0xfffffff0117ebfb8, FP=0xffffffed13253f00\nCompressor Info: 58% of compressed pages limit (OK) and 24% of segments limit (OK) with 2 swapfiles and OK swap space\nPanicked task 0xffffffe30072c010: 5049 pages, 46 threads: pid 36: mediaserverd\nPanicked thread: 0xffffffe3e4e57020, backtrace: 0xffffffed137e38d0, tid: 582326\n\t\t  lr: 0xfffffff0117b872c  fp: 0xffffffed137e3910\n\t\t  lr: 0xfffffff0117b8444  fp: 0xffffffed137e3980\n\t\t  lr: 0xfffffff0119066c4  fp: 0xffffffed137e39a0\n\t\t  lr: 0xfffffff0118f74b0  fp: 0xffffffed137e3a10\n\t\t  lr: 0xfffffff0118f62dc  fp: 0xffffffed137e3ad0\n\t\t  lr: 0xfffffff011efc610  fp: 0xffffffed137e3ae0\n\t\t  lr: 0xfffffff0117b8120  fp: 0xffffffed137e3e70\n\t\t  lr: 0xfffffff0117b8120  fp: 0xffffffed137e3ed0\n\t\t  lr: 0xfffffff01383ffb4  fp: 0xffffffed137e3ef0\n\t\t  lr: 0xfffffff012e3466c  fp: 0xffffffed137e3f10\n\t\t  lr: 0xfffffff01313fa70  fp: 0xffffffed137e3fb0\n\t\t  lr: 0xfffffff011e46b90  fp: 0xffffffed137e3fc0\n\t\t  lr: 0xfffffff0118f7f0c  fp: 0xffffffed137e3fe0\n\t\t  lr: 0xfffffff011efc684  fp: 0xffffffed137e3ff0\n\t\t  lr: 0xfffffff0117bfffc  fp: 0xffffffed1374bb50\n\t\t  lr: 0xfffffff0117a4acc  fp: 0xffffffed1374bc90\n\t\t  lr: 0xfffffff01178d258  fp: 0xffffffed1374bcf0\n\t\t  lr: 0xfffffff0117a7f6c  fp: 0xffffffed1374bd80\n\t\t  lr: 0xfffffff0118eaae0  fp: 0xffffffed1374be50\n\t\t  lr: 0xfffffff0118f6624  fp: 0xffffffed1374bf10\n\t\t  lr: 0xfffffff011efc610  fp: 0xffffffed1374bf20\n\n",
  "panicFlags" : "0x802",
  "otherString" : "\n** Stackshot Succeeded ** Bytes Traced 264812 (Uncompressed 681488) **\n",
  "memoryStatus" : {"compressorSize":58034,"compressions":4321628,"decompressions":3138240,"busyBufferCount":0,"memoryPressureDetails":{"pagesWanted":0,"pagesReclaimed":0},"pageSize":16384,"memoryPressure":false,"memoryPages":{"active":55921,"throttled":0,"fileBacked":47743,"wired":48479,"purgeable":3830,"inactive":52356,"free":6645,"speculative":9069}},
  "processByPid" : {
    "0" :

iPhone 11 Pro, iOS 15

Posted on Jun 29, 2022 4:23 AM

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6 replies

Jun 30, 2022 8:54 AM in response to ezilonex

Hello ezilonex,


Thanks for using Apple Support Communities. If you haven't already, we recommend that you try the steps in the following resource to assist with your iPhone unexpectedly restarting: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


Let us know the results. Be sure to include specific error messages and any troubleshooting steps that you may have tried.


Cheers!

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Panic SEP Memory Protection Module error (iPhone 11 Pro)

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