apple tv 4k remote loudness-control not working with philips monitor

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david braun Author

Level 4

2,555 points

apple tv 4k remote loudness-control not working with philips monitor

Hello!

I recently upgraded to an apple-tv 4k with a philips p-line 329p1h monitor.

Everything's fine, except that I can't control the loudness through the apple-remote.

I tried Apple's recommended "remote training program" but this didn't help.

I have not found anything like "HDMI-CEC" (or EasyLink in Philips-lingo).

I'm not sure why the volume isn't controlled at/before the Apple-TV's output?

Luckily, the tv is connected to my old stereo-amplifier, where I have a volume-control-knob. But using the remote would be nice.

Is there anything I haven't seen?

Thank you!

Apple TV 4K

Posted on Jun 30, 2022 6:53 AM

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Answer 1

Best reply

Urquhart1244

Community+ 2024

Level 10

139,848 points

Jun 30, 2022 7:02 AM in response to david braun

The remote sends it volume control signals directly to the TV (when using TV speakers) or to the audio system (your old amplifier), if those have an IR receptor. If the amp only has a manual volume knob, then the remote can’t turn that.

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Answer 2

Jun 30, 2022 9:08 AM in response to david braun

But I'd had thought the volume went through the HDMI-wire

That is supported, but only for select kinda-advanced receivers that support volume control over HDMI-CEC.

Not for TVs, not for receivers (amps) connected via RCA or optical or coax. Not all receivers with CEC support will include support for volume control over CEC.

Control your TV or receiver with your Apple TV Remote - Apple Support

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Answer 3

david braun Author

Level 4

2,555 points

Jun 30, 2022 8:09 AM in response to Urquhart1244

Hm. It is clear that my remote doesn't turn the volumecontrol on my amp :D

But I'd had thought the volume went through the HDMI-wire, thus could've been controlled within the apple-tv?

Strange enough.

(and proves I am hopelessly oldschool)

Thanks anyway, Urquhart

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Answer 4

Jun 30, 2022 12:01 PM in response to Urquhart1244

Ok I see clearer now.

if I‘d insist on remote-controlled volume, I guess I‘d need an apple-remote-compatible volume-control between the audio-out (the monitor) and the amp… right?

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Answer 5

Jun 30, 2022 2:00 PM in response to daveveveve

Right. If your current equipment doesn’t support it, then replacing it could bring additional functionality.

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apple tv 4k remote loudness-control not working with philips monitor

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