Stuck on Hello screen after resetting Apple TV

Hi, I have a A1842 Apple TV. Before resetting the tv everything worked perfectly fine however, after the reset I cannot get past the hello screen for some reason. The controller still works because I’m able to control the volume and reset the Apple TV however, when it asks me to click/move the cursor nothing works. Anyone got a solution to this?

Posted on Jun 30, 2022 10:30 AM

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Stuck on Hello screen after resetting Apple TV

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