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My Incoming email from one specific company goes directly into trash folder

My Incoming email from one specific company goes directly into trash folder. Any idea how to stop this? I have tried checking settings and nothing seems off. This just started about a month ago.

iPhone 13 Pro, iOS 15

Posted on Jun 30, 2022 11:42 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2022 11:43 AM

If your incoming email message from a specific company automatically placed in Trash, the primary cause could be misconfigured rule / filter, or a setting on your Forwarding and POP/IMAP tab. To resolve this issue, please make sure you haven't created any rule / filters with the action to Delete / Move it that would affect the email messages being moved automatically to another folder..


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Question marked as Top-ranking reply

Jun 30, 2022 11:43 AM in response to Katie528

If your incoming email message from a specific company automatically placed in Trash, the primary cause could be misconfigured rule / filter, or a setting on your Forwarding and POP/IMAP tab. To resolve this issue, please make sure you haven't created any rule / filters with the action to Delete / Move it that would affect the email messages being moved automatically to another folder..


My Incoming email from one specific company goes directly into trash folder

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