How do I delete a junk folder from my Hotmail account on iPad?

I have 2 junk folders and want to delete 1 on my iPad


[Re-Titled by Moderator]

iPad, iOS 11

Posted on Jun 30, 2022 8:22 PM

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Question marked as Top-ranking reply

Posted on Jul 2, 2022 7:47 AM

Hi KerriWe,


Depending on how your Hotmail account is configured you may need to delete the folder at Outlook.com (Hotmail has been folded into Outlook by Microsoft).


That said, in the Mail app, go to the Mailboxes screen, you may need to tap the back arrow a few times if you're currently in your inbox to get there.


Once at the Mailbox screen tap edit then if you're able to tap on the duplicate Junk folder, do so and then delete the mailbox if given the option. If Junk is greyed out or you don't see an option to delete that mailbox, you'd need to do so on the web, and we'd advise reaching out to Microsoft for assistance from there if needed.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 2, 2022 7:47 AM in response to KerriWe

Hi KerriWe,


Depending on how your Hotmail account is configured you may need to delete the folder at Outlook.com (Hotmail has been folded into Outlook by Microsoft).


That said, in the Mail app, go to the Mailboxes screen, you may need to tap the back arrow a few times if you're currently in your inbox to get there.


Once at the Mailbox screen tap edit then if you're able to tap on the duplicate Junk folder, do so and then delete the mailbox if given the option. If Junk is greyed out or you don't see an option to delete that mailbox, you'd need to do so on the web, and we'd advise reaching out to Microsoft for assistance from there if needed.


Take care.

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How do I delete a junk folder from my Hotmail account on iPad?

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