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Safari problems

My iphone 13 doesn’t want to open pages on safari and i have done all the troubleshooting issues but it still doesn’t open or search anything

Posted on Jun 30, 2022 10:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2022 10:40 AM

Hello tshephang242,


For difficulties with loading websites in Safari, you'll want to take the steps below:


Connect to a different network

Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device

Turn off your device and turn it on again.

Restart your iPhone 
Restart your iPad 
Restart your iPod touch

Clear website data

You can clear website data occasionally to improve Safari performance.

1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Get more help

If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


You can also find those steps in this resource: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support


If that behavior still persists after following those steps, you'll want to reach out to Apple Support so they can look into your particular situation further: Contact - Official Apple Support


Take care.

2 replies
Question marked as Top-ranking reply

Jul 2, 2022 10:40 AM in response to tshephang242

Hello tshephang242,


For difficulties with loading websites in Safari, you'll want to take the steps below:


Connect to a different network

Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device

Turn off your device and turn it on again.

Restart your iPhone 
Restart your iPad 
Restart your iPod touch

Clear website data

You can clear website data occasionally to improve Safari performance.

1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Get more help

If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


You can also find those steps in this resource: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support


If that behavior still persists after following those steps, you'll want to reach out to Apple Support so they can look into your particular situation further: Contact - Official Apple Support


Take care.

Safari problems

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