Bought 2 TB of iCloud storage but iPhone says there's not enough space

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hosam151 Author

Level 1

4 points

Bought 2 TB of iCloud storage but iPhone says there's not enough space

Why is my phone giving me a message that there is not enough space on iCloud when I have already purchased 2 TB? Thanks

[Re-Titled by Moderator]

iPhone 12 mini, iOS 14

Posted on Jul 1, 2022 5:37 AM

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Answer 1

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Chris0107

Level 9

51,935 points

Jul 1, 2022 5:41 AM in response to hosam151

are you sure that the message isn't about your iPhone storage?

go to Settings > General > iPhone Storage, is that pretty well used up? If so, then this is what the message is likely about

go to Settings > [your name] > iCloud to view your iCloud storage space

video for iPhone storage space

https://www.youtube.com/watch?v=bnhuHSv_WrI

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Answer 2

hosam151 Author

Level 1

4 points

Jul 1, 2022 6:31 AM in response to Chris0107

Thank you so much.. it’s very kind to reply to my message. I looked back and now I see that the iCloud has a lot of space (due to the recent perchase of storage) but my phone doesn’t, as you indicated exactly. As long as I am backing up, why is it still full, and how can I free this space on my device? Should I delete stuff?

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Answer 3

Chris0107

Level 9

51,935 points

Jul 1, 2022 6:33 AM in response to hosam151

no problem, glad to be of help!

click on that video link I provided, it's an apple support YouTube link that offers suggestions for saving iPhone storage space.

(more or less just go to Settings > General > iPhone Storage and look at the recommendations shown)

Otherwise, yes, you might need to delete stuff

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Bought 2 TB of iCloud storage but iPhone says there's not enough space

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