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I need help resetting my phone. It is stuck on zoom mode or something and when I try to turn it off, I can't swipe to turn it off.

I need help resetting my phone. It is stuck on zoom mode or something and when I try to turn it off, I can't swipe to turn it off.


iPhone 13 Pro Max, iOS 15

Posted on Jul 1, 2022 7:57 AM

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Question marked as Best reply

Posted on Jul 1, 2022 8:25 AM

You can:


Double tap the screen with three fingers OR

Force Restart your iPhone


If you have a phone with Face ID

  • Press and quickly release volume up button
  • Then immediately press and release volume down button
  • Then immediately press and keep holding the top power button (keep holding past the swipe to power off) until the screen goes black and until you see the Apple Logo, then let go
3 replies
Question marked as Best reply

Jul 1, 2022 8:25 AM in response to Deputy75

You can:


Double tap the screen with three fingers OR

Force Restart your iPhone


If you have a phone with Face ID

  • Press and quickly release volume up button
  • Then immediately press and release volume down button
  • Then immediately press and keep holding the top power button (keep holding past the swipe to power off) until the screen goes black and until you see the Apple Logo, then let go

I need help resetting my phone. It is stuck on zoom mode or something and when I try to turn it off, I can't swipe to turn it off.

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