You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone7 will not "activate" in the finder window when i try to reset/update it

my iphone7 will not "activate" in the finder window when i try to reset/update it. Is there anything I can do to fix it?


iPhone 7

Posted on Jul 1, 2022 8:14 AM

Reply
Question marked as Top-ranking reply
2 replies
Question marked as Top-ranking reply

Jul 1, 2022 2:50 PM in response to pacur77

Power off the phone

Shut down the Mac

Connect the Lightning cable from the phone to the USB port on your Mac

Restart the Mac

Power up the iPhone

Open any Finder window on the Mac and look on the left panel under Locations....or it might read Devices


If things are working, you may be asked to "authorize" the Mac as a connection source.


my iphone7 will not "activate" in the finder window when i try to reset/update it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.