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I am trying to figure out what’s wrong with my MacBook Pro


[Re-Titled by Moderator]

Posted on Jul 1, 2022 2:29 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2022 2:56 PM

Follow these steps, testing after each step:


If that didn’t help, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

2 replies
Question marked as Top-ranking reply

Jul 1, 2022 2:56 PM in response to jaquawn162

Follow these steps, testing after each step:


If that didn’t help, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Jul 1, 2022 3:22 PM in response to jaquawn162

@Smilin-Brian pretty much covered what you should review and try to get your MacBook working again. I just wanted to add that the screen your Mac is displaying is indicating that it is in Internet Recovery mode. This typically would occur if your notebook could not locate a functional operating system and/or a bootable drive. It can also be initiated by holding down <option><command><R> immediately after applying power.

I am trying to figure out what’s wrong with my MacBook Pro

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