New iPhone 13 with AOL email app attachments to emails will not open air message says no preview available
New iPhone 13 with AOL email app will not open word document attachments to emails. Message says no preview available
iPhone 13, iOS 15
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User profile for user:
ArmMan1016
User level:
Community Specialist
Hi there 375capezim,
Welcome to Apple Support Communities. Are you able to open these attachments using the native Mail app? Can you open the attachments from the AOL website? If so, then you will need to contact the app developer for further assistance with this. The steps to do so are found here:
How to contact an app developer - Apple Support
We hope this helps you.