For some reason the iCloud storage invoices have stoped coming into my inbox
does anyone have and explanation please
I find it very annoying that I have to login and search for the cloud service invoices
as I need these for my bookkeeping it was so much simpler when just printed it from my email
I have a private account and that still works fine,
Greetings in56,
Thanks for the clarification. Ensure the subscription is still active: Change your subscription from Apple - Apple Support
Additionally, if you've joined a Family Sharing group, then the invoices would be sent to the family organizer's email address.
If the above doesn't apply, then reach out to Apple Support directly for further assistance: Contact Apple for support and service - Apple Support
Kind regards.
Greetings in56,
Thanks for the clarification. Ensure the subscription is still active: Change your subscription from Apple - Apple Support
Additionally, if you've joined a Family Sharing group, then the invoices would be sent to the family organizer's email address.
If the above doesn't apply, then reach out to Apple Support directly for further assistance: Contact Apple for support and service - Apple Support
Kind regards.
Hello in56,
Thanks for using Apple Support Communities. We understand that you're not receiving invoices for iCloud storage. It's possible that your invoice emails are going to different folder. If you haven't already, check your junk, spam, or trash folders to see if the missing emails appear there.
Invoices are typically sent to the primary Apple ID email address. Make sure that you haven't blocked the emails from Apple.
Let us know the results. Be sure to include any other steps that you may have tried.
Have a nice day!
Thanks for the additional details, in56.
Is the email address you are looking for those invoices the same as your primary Apple ID email address?
Is this an account with Apple (iCloud address) or with a third-party email provider?
Do you check your email from an app on a specific device, or through a webmail site?
This information will further help us provide guidance.
Take care.
It’s a primary email
I have two separate phones with two separate primary addresses
for the last 3 years everything has been working superbly it’s just recently that my one has not been getting the invoice email and wondered if Apple have change some settings 😨
Hey in56,
Thanks for the update. Let's get a little more information to help narrow this down.
Do you check your email from an app on a specific device, or through a webmail site?
Is the primary Apple ID email address an account with Apple (iCloud address) or with a third-party email provider?
Keep us posted.
my email is "business"@icloud.com and through Apple Mail on my MacBook Pro, also on, Apple Mail on my iPhone and iPad
I also unfortunately have to use Microsoft Outlook of which I have my "business"@icloud.com on as a second account
my "private"@me.com works fine on my other iPhone and and other iPad
hope this clarifies stuff 🤞
I may contact the discussion group over a different matter if I manage to get this sorted
I have checked for my Apple invoices in my junk and Spam folders
I get other Apple email but not my invoices
it is strange as my private iCloud storage invoices still com into my private email
Invoices for iCloud storage
