Screen turning off
The display goes off while using the phone and doesn't turn on until on it's own. So, for example, if we get a call, the display is off so we can't see who is calling.
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The display goes off while using the phone and doesn't turn on until on it's own. So, for example, if we get a call, the display is off so we can't see who is calling.
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
Screen turning off