AirTag not updating

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Level 1

14 points

AirTag not updating

my AirTag in car still says outside house but my wife who also has a iPhone is 5 miles away in the car and it does not update location. These things are proving to be useless

Posted on Jul 4, 2022 5:19 AM

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Answer 1

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technician25 Author

Level 1

14 points

Jul 4, 2022 3:27 PM in response to sberman

thanks for replying. After taking the AirTag into the local Apple shop this afternoon it seems that the AirTag had frozen. A technician showed me how to do a full reset of the AirTag by removing and installing the battery 5 times and it completely reset the tag and now it is working fine again. What i was getting at with the wifes iPhone was that her phone should of bounced the signal back to my Find My app just like the other 3 i have running.

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Answer 2

sberman

Level 10

268,005 points

Jul 4, 2022 11:47 AM in response to technician25

technician25 wrote:

but my wife who also has a iPhone is 5 miles away in the car and it does not update location.

What might this possibly mean? A few possibilities:

”It” means the “AirTag in car”.
- Your wife’s iPhone is certainly irrelevant, as presumably the AirTag is associated with your Apple ID and surely you do not share an Apple ID, as each individual requires their own.
- So we’re left thinking you mean your AirTag’s position has not updated recently. But maybe not…
”It” means your wife’s iPhone, and its position is not updating in your “Find My”. But then AirTags are irrelevant. And “these things” may mean “iPhones” … But maybe not…

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Answer 3

sberman

Level 10

268,005 points

Jul 4, 2022 3:36 PM in response to technician25

Glad it’s resolved!

Enjoy your Apple gear.

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AirTag not updating

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