My iPhone is receiving and sending messages from my email instead of my phone number.

my phone is receiving and sending messages from my email instead of my phone number


[Re-Titled by Moderator]

iPhone 13, iOS 15

Posted on Jul 5, 2022 7:56 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2022 10:20 AM

Hi there, halie242,


Thanks for contacting Apple Support Communities!


We understand that you're unable to send messages from your phone number rather than your email address.


If you go to Settings > Messages > Send & Receive, do you have your phone number checked here?


Do you have a current text messaging plan with your carrier?


If so, you can turn off iMessage, restart your iPhone then go to Settings > Messages and enable iMessage again to refresh its settings.


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Jul 6, 2022 10:20 AM in response to halie242

Hi there, halie242,


Thanks for contacting Apple Support Communities!


We understand that you're unable to send messages from your phone number rather than your email address.


If you go to Settings > Messages > Send & Receive, do you have your phone number checked here?


Do you have a current text messaging plan with your carrier?


If so, you can turn off iMessage, restart your iPhone then go to Settings > Messages and enable iMessage again to refresh its settings.


We hope this helps.


Cheers!

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My iPhone is receiving and sending messages from my email instead of my phone number.

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