Subscription canceled yet charged
Hi. I canceled my subscription before the trial period ended, yet I was still charged. How do I get a refund?
iPhone XR, iOS 15
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Please visit https://reportaproblem.apple.com and authenticate. Once authenticated, select the Apple ID in question and find the charge posted to the account.
- For "What can we help you with?", select "Request a refund"
- Another dropdown will appear below for "Tell us More". You'll want to select "I didn't mean to sign up for a subscription"
- Click Next
- Click on the subscription in question
- Submit the Claim
- Wait for it to be reviewed
I hope this helps you!