You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Untrusted certificate

Hey, I’ve been having some issues with untrusted certificate. What should i do.?

Posted on Jul 5, 2022 10:06 AM

Reply
2 replies

Jul 6, 2022 9:44 AM in response to ebrahim283

Hi there ebrahim283,


Welcome to Apple Support Communities. Often, a certificate is related to if you use a VPN or have a profile installed on your device. An installed profile is usually if your device is being managed by a school or business. Let's check a few things.


- Do you use any kind of VPN? If so, let's disable it. To check, go to: Settings > VPN, or disable it from the app.


- Do you have any profiles installed? This might be for work or a certain connection? Check that by going to: Settings > General > Profiles

If so, we'll want to remove that or talk to the IT department of the school or business that manages this device (if that's the case).


- Is your date & time set correctly? If not, this can cause issues with connections. To check, go to: Settings > General > Date & Time


We look forward to hearing how it goes.


Take care.

Untrusted certificate

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.