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Quartz / PDF viewing problems

Hello all;


I work with a lot of PDFs, from a variety of vendors. Occasionally, I get a PDF that MacOS/IOS chokes on- images get chopped and compressed, and black or white bars appear across the document in seemingly random patterns. I suspect it's an OS issue, as the apps that have problems (Safari, Preview, Devonthink) use the Quartz PDF framework; other apps like Firefox or Microsoft Edge can render the PDFs with no issue.


it's rare, like 1 in hundreds of PDFs, and the easy fix is Adobe Acrobat, but i have no love for that software or it's vendor- PDFs should be an open standard. The only other thread in these forums on the topic is 6 years old and treated the root cause as a corrupted document, but my affected documents open properly- with the right app, at least. Elsewhere, there isn't much to be found, but there arfe others who deal with these PDFs that report the same issue.


I'm trying to work with the vendors these PDFs come from; what I need help with is, what do I tell them to specifically look for? It seems to be something subtle is being coded into the PDF format of certain docs; I am hoping that someone with experience with Quartz or with PDF creation might have a clue as to what. The Vendors so far don't seem to have much PDF understanding in house, beyond how they create them, If I can properly clarify the underlying issue, maybe it's something i can bring up with Apple to get addressed properly once and for all.


We can dream, je? Thank you for any help you may have.

Mac mini, macOS 12.4

Posted on Jul 5, 2022 2:22 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2022 1:15 PM

So after going back forth with the two vendors from whom I had identified PDFs with rendering issues, we found a fix, if not a clear root cause. Forcing the file into version 4 for Acrobat (which is apparently equivalent to version 1.5 of the PDF spec) with no other changes created a PDF that renders fine in Quartz. The original file was created using Scribus, an open source version of InDesign, but I know little else than that.


Should future users come looking for why they can't render PDFs in MacOS / iOS without big black boxes popping up, I hope that this may be helpful. Thank you for your comments.

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3 replies
Question marked as Top-ranking reply

Jul 12, 2022 1:15 PM in response to ArkyTx

So after going back forth with the two vendors from whom I had identified PDFs with rendering issues, we found a fix, if not a clear root cause. Forcing the file into version 4 for Acrobat (which is apparently equivalent to version 1.5 of the PDF spec) with no other changes created a PDF that renders fine in Quartz. The original file was created using Scribus, an open source version of InDesign, but I know little else than that.


Should future users come looking for why they can't render PDFs in MacOS / iOS without big black boxes popping up, I hope that this may be helpful. Thank you for your comments.

Jul 5, 2022 8:53 PM in response to ArkyTx

Just because a PDF document opens in some app doesn't mean the document isn't corrupt. It is common for apps to ignore various kinds of corruption if there is some way to work around them. Apple makes products for the consumer market. These kinds of corruptions always come from enterprise sources. So generally Apple doesn't care.


But then again, there are many kinds of PDFs that Apple products simply won't open. Adobe and other vendors have all kinds of proprietary extensions they like to use. Obviously Apple isn't likely to license any Adobe code, so they don't care.


If your maximum failure rate is 1%, then you already have one of the best functioning consumer systems than anyone has ever seen. And that's not good enough? Sorry, but this ain't rocket science. Consumer electronics is merely the science of processing credit card payments and a 1% failure rate is great.


And finally, PDF was only ever designed for printing. These days, it is used as some kind of general-purpose data interchange format. This is completely opposite to its original design, but spot on to how the world works these days. Bummer for anyone who has to deal with it.



Quartz / PDF viewing problems

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