(IOS 15.5) Health sharing not working. Just says “Setting up sharing”

Like said above all it says is “setting up sharing” and then it infinitely loads (screenshot attached) (Photo cropped for privacy) I’ve seen other people post about this but it’s been awhile since people have replied. I’m just curious if anyone has a fix. And not just a link to where is says how to set it up. Appreciate any help if able! Thanks so much! (Currently on the iPhone 13 I don’t know if that matters really but who knows!)

iPhone 13, iOS 15

Posted on Jul 6, 2022 3:35 AM

Reply
1 reply

Jul 7, 2022 10:08 AM in response to MikeW1324

Hey MikeW1324,


Being able to share your Health records is a great feature! In the description it shows you have iOS 15 installed. Be sure your iPhone is fully updated to software version 15.5 as keeping your software updated resolves many issues and installs important security updates. To see what you have installed, tap Settings > General > About. If an update is needed, back up your iPhone first. After updating the software, update your apps too:


How to back up your iPhone, iPad, and iPod touch - Apple Support

Update your iPhone, iPad, or iPod touch - Apple Support

How to manually update apps on your Apple device - Apple Support


In addition to making sure you're updated, if you're trying to share with an individual they need to be in your contacts (with the correct email address listed) and use an iPhone with iOS 15 installed as shown here: Share your data in Health on iPhone - Apple Support


If you're still not able to set up sharing after ensuring you're updated and the person you're sharing with meets the requirements, we recommend reaching out to Apple Support to look into this more: Contact - Official Apple Support


Thanks for participating in Apple Support Communities.


Take care!

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(IOS 15.5) Health sharing not working. Just says “Setting up sharing”

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