Is there a solution to this problem? I have the same problem as described last January when moving from iPhone XS to 13 Pro this week. Livestreams stopped displaying in Home app, but are still displayed in a separate screen when I tap on the video-window in Home app.
Windows, Windows 10
Hey there, and welcome to Apple Support Communities tor183,
We can certainly understand your concern and are here to help as much as we can. We would like to ask you a couple of questions in order to get a better understanding. First, what exact version of iOS are you currently using? We ask as the menus and options can change slightly between versions of iOS, and we want to make sure we provide the most accurate steps. You can locate this by going to Settings > General > About. Also, what device are you using to stream live video to the Home App? Finally, have you check to see if said device has any firmware updates available?
We thank you for your answers, they will help guide us to the next troubleshooting step.
Kindest regards!
Hey there tor183,
It sounds like you're having problems with live video feeds, using your Aqara camera. At this point, you may want to refer to Aqara's resource for help ensuring your camera is functioning as it is expected to.
Have a good one!
I use iOS 15.5 and an Aqara camera with updated firmware. Everything worked fine on the XS and livestream stopped working when I moved to 13 Pro. In addition I started receiving messages for open and close of my garage door which I never have seen before, but that is just an observatoon, mot a problem.
Live stream from camera is not refreshing
