Delete IMAP email account (corrupted)

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Level 1

4 points

Delete IMAP email account (corrupted)

I have an IMAP email account, should be my main account. However somewhere it has been "corrupted" and has been in active on the iPad.

In the account information it only lets me toggle for 'mail' & 'notes', the other needed services are not even listed like 'calendar', 'contacts' or 'reminders'.

On my screen, there is NO 'Delete Account' button. I can't change the profile information, the screen appears, but will not let me change the information required to retrieve the mail.

I really need to get this deleted and properly re-installed. Any suggestions?

(Older iPad, using ver. 15.5, MS Office for Mac, Outlook)

iPad Pro 9.7-inch WiFi

Posted on Jul 7, 2022 6:07 AM

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Answer 1

Eric Root

Level 10

685,215 points

Jul 7, 2022 6:50 AM in response to RCHart

If you go to Settings > Mail, then tap Accounts, if you tap the arrow on the right side of the account you want to delete, do you get a delete option?

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

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Answer 2

Eric Root

Level 10

685,215 points

Jul 8, 2022 8:46 AM in response to RCHart

See if anything here helps.

https://www.businessinsider.com/how-to-delete-email-account-on-ipad

https://www.alphr.com/ipad-delete-email-account/

https://easykey.uk/ipad-help/how-to-delete-an-email-account-on-your-ipad

https://www.verizon.com/support/knowledge-base-37003/

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Answer 3

Eric Root

Level 10

685,215 points

Jul 7, 2022 7:26 AM in response to RCHart

Did you tap the > that is after .biz?

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Answer 4

RCHart Author

Level 1

4 points

Jul 8, 2022 6:22 AM in response to RCHart

I am unable to change the Host Name: Yet I change the password, but due to the wrong Host Name, I get an error message that host is not responding (it is the wrong host).

Just need to DELETE the darn account so I can re-install..

Thanks

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Answer 5

RCHart Author

Level 1

4 points

Jul 8, 2022 11:03 AM in response to Eric Root

Thank you for the help and suggestions. I had reviewed all of the links sent prior to me signing on here. I thought that since it was an Apple product maybe someone here would be able to help. Unfortunately, nothing has helped, but i do appreciate the efforts.

This vintage old individual has a BIG love/HATE relationship with technology!

Cheers

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