Activation Lock
I want to completely reset an iphone I bought from somebody and it says locked to owner and I don't know who has the original account.. I want to factory reset the phone and start my own iPhone account..
iPhone 12 Pro Max
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No one has that information.
Apple values your privacy and has safeguards in place to ensure that no one can access the device.
You will need to reach out to the owner because it is the owner’s responsibility to properly erase the device before selling it.
Until then, it is locked. 🔐
