My MacBook Serial number is invalid on the Apple Trade In website

Hi, I purchased my MacBook Pro 14" directly from an Apple store, however when entering the MacBook Serial number on the Apple Trade In website it tells me the number is invalid. I am one hundred percent entering the number correctly. It is also happening with my iPad mini. I was hoping to find a solution on here as I do not like phone calls. Thanks!


[Re-Titled by Moderator]

MacBook Pro Apple Silicon

Posted on Jul 7, 2022 11:34 AM

3 replies

Jul 7, 2022 5:07 PM in response to Community User

charcll wrote:

Hi, I purchased my MacBook Pro 14" directly from an Apple store, however when entering the MacBook Serial number on the Apple Trade In website it tells me the number is invalid. I am one hundred percent entering the number correctly. It is also happening with my iPad mini. I was hoping to find a solution on here as I do not like phone calls. Thanks!

[Re-Titled by Moderator]


the 2021 14" may not be eligible for trade as of yet...


if in doubt about the SN you can copy it directly off the >About my Mac screen

Apple does not use Letter O in their Serial Numbers, if it is an editorial issue

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My MacBook Serial number is invalid on the Apple Trade In website

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