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Hi akshatha272,

We'd love to assist you with your Apple TV+. If you haven't already, we suggest trying the steps outlined below. These will help to rule out several different factors:

Update to the latest version of the Apple TV app

Update to the latest version of iOS or iPadOS, macOS, or tvOS.

If you're using a compatible smart TV, streaming device, or gaming console that's connected to the internet, the Apple TV app should update automatically. If you need help, you can contact the manufacturer or learn how to get the Apple TV app on your device.

If the movie or TV show won't start playing

After each step, try to stream or download the movie or TV show again.

1.) Check the System Status page for service interruptions or check a third-party provider's website for any interruptions. If there are service interruptions, try to stream or watch the video later.

2.) If you're having trouble signing in with your Apple ID, you can reset your Apple ID password or learn how to get a verification code and sign in with two-factor authentication.

3.) If your cellular connection is poor, connect to Wi-Fi instead.*

4.) Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network.

5.) If other people are using Apple TV+ or Apple TV channels, make sure it doesn't exceed the limits for streaming on multiple devices.

Read more here: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

Does the issue occur when you play different content or only when you play the same content on each device? Have you tested the issue using a different internet connection? If all devices are using the same internet connection, then it could be isolated to the internet connection.

Best regards.