I have a phone that is locked and I don't remember the email and the password, I have the receipt and everything that proves that the phone is mine?

I have a phone that is locked and I don't remember the email and the password, I have the receipt and everything that proves that the phone is mine?

Posted on Jul 7, 2022 3:09 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2022 3:33 PM

IF you have all the data, original receipt with serial number, you can start an activation lock request with Apple.

See this link for further reference

How to remove Activation Lock - Apple Support


2 replies

Jul 7, 2022 5:18 PM in response to SultanAsiri1990

See if you can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address you can think of.


Apple ID - How to find your Apple  -  


Apple ID - Find  -     


Other ways to find your Apple ID


You can check to see if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check to see if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen.   


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      

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I have a phone that is locked and I don't remember the email and the password, I have the receipt and everything that proves that the phone is mine?

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