need help to active my iPhone 12 Pro

I lost the password for the phone, and after I chopped it, they asked me for the old email. I already forgot it. Please help as soon as possible. I need to unlock my phone. I bought it at a high price, please help


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iPhone 12 Pro

Posted on Jan 10, 2023 2:27 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2023 3:02 PM

To remove the activation lock you can either remove it with the correct Apple id and password


Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock


See this guide:

How to remove Activation Lock - Apple Support


The step to remove without knowing the Apple ID is under Start a support request

then "Get started" on the next page


Here is the direct link:

https://al-support.apple.com/#/additional-support


Good luck!

1 reply
Question marked as Top-ranking reply

Jan 10, 2023 3:02 PM in response to yas129

To remove the activation lock you can either remove it with the correct Apple id and password


Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock


See this guide:

How to remove Activation Lock - Apple Support


The step to remove without knowing the Apple ID is under Start a support request

then "Get started" on the next page


Here is the direct link:

https://al-support.apple.com/#/additional-support


Good luck!

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need help to active my iPhone 12 Pro

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