My oldest and youngest switched phones. My oldest lost his and don’t remember his Apple password. Don’t have his phone to reset it and doesn’t have a trusted number to the best of good knowledge. How can we reset his password and get his info onto the new phone
iPhone 12 Pro Max
Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option . Link to contact Apple Support at the end of the 2nd article.
If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.
Apple ID - Recover your Apple ID with two-factor authentication account recovery. *
Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option . Link to contact Apple Support at the end of the 2nd article.
If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.
Apple ID - Recover your Apple ID with two-factor authentication account recovery. *
My son lost his phone took his younger brothers phone. Don’t remember his Apple password How can we reset it so he doesn’t lose everything.
