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Dead spot on macbook screen

There is a section in the middle of my MacBook Pro screen that will not work. Every time I hover my mouse in that area, the dreaded pinwheel shows up. Does anyone know what could be causing this? Help please!

MacBook Pro

Posted on Jul 8, 2022 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2022 2:38 PM

bplaying101 wrote:

There is a section in the middle of my MacBook Pro screen that will not work. Every time I hover my mouse in that area, the dreaded pinwheel shows up. Does anyone know what could be causing this? Help please!


To trouble shoot further you can:


—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



—SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc impacting the smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.




Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS


1 reply
Question marked as Top-ranking reply

Jul 8, 2022 2:38 PM in response to bplaying101

bplaying101 wrote:

There is a section in the middle of my MacBook Pro screen that will not work. Every time I hover my mouse in that area, the dreaded pinwheel shows up. Does anyone know what could be causing this? Help please!


To trouble shoot further you can:


—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



—SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc impacting the smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.




Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS


Dead spot on macbook screen

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