I forgot my passcode
I changed my passcode, but have forgotten it. I am locked out to where it says "Iphone unavailable". How do I get in?
iPhone 12, iOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I changed my passcode, but have forgotten it. I am locked out to where it says "Iphone unavailable". How do I get in?
iPhone 12, iOS 15
The ONLY option now it to completely reset (erase) the phone and restore from a backup.
Knowledge of the AppleID and password is required; as is another trusted device (on the same AppleID) or else access to a trusted number to receive the 2FA Verification Code.
Note that if the iOS is prior to 15.2, a computer and a cable will ADDITIONALLY be required to perform the steps linked near the end of the article.
The ONLY option now it to completely reset (erase) the phone and restore from a backup.
Knowledge of the AppleID and password is required; as is another trusted device (on the same AppleID) or else access to a trusted number to receive the 2FA Verification Code.
Note that if the iOS is prior to 15.2, a computer and a cable will ADDITIONALLY be required to perform the steps linked near the end of the article.
I forgot my passcode