I cannot setup HomePod.

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Level 1

7 points

I cannot setup HomePod.

I purchased HomePod about 3 three years ago. Then I used it for about 6 months. After that I did not use it about 2 and half years. I tried to setup it again. However, it always gives message 'unable to connect WiFi.' I reset the HomePod to factory setting. I also reset network setting. However, I have the same message. The ISO is different from the 3 years ago, since I am using iOS 15.5. Since I did not use it for 2 and half years, I did not update the HomePod. Please help me.

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Posted on Jul 10, 2022 2:15 AM

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Answer 1

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Vancouver22

Level 8

36,770 points

Jul 10, 2022 6:22 PM in response to changheelee

HomePod uses the Wi-Fi network that your iOS or iPadOS device is connected to. Use your iOS or iPadOS device to forget the Wi-Fi network, then join the network again.
Personal Hotspots might work, but aren't recommended.
If you're using an 802.1X Wi-Fi network, learn which networks are supported and how to connect to them.
HomePod mini and HomePod support captive portal Wi-Fi networks that require additional sign-in steps, for example those provided by hotels or dorms. Use your iPhone, iPad, or iPod touch to connect to the network, then follow the onscreen instructions for setup.

If you can't set up HomePod mini or HomePod - Apple Support

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I cannot setup HomePod.

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