FaceTime history not syncing

Hi Camilla Richardson,

I understand that your FaceTime call history is not syncing properly, and I’d be happy to help. If you haven’t already, I’d recommend checking to ensure that the same Apple ID is logged in on all devices using Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support and Use FaceTime on your Mac - Apple Support. It’s also important to note that all contact types listed under “You can be reached by FaceTime at” have checkmarks that match as well.

If that doesn’t resolve this for you, let me know which device and OS we’re working with.  

Let me know if this helps you!