Flashing folder with question mark

Your profile indicates a MacBook Air but the photograph does not appear to be one. It looks like an iMac. It would help if you were to identify the model in question.

Find the model and serial number of your Mac - Apple Support

Please do not divulge its serial number. That's nobody's business.

Then proceed with How to reinstall macOS - Apple Support.

I have tired com+R and it doesn’t work

That is applicable only to Intel Macs. If yours is one of them, you need to press and hold both the ⌘ and R keys with two fingers while starting your Mac with a third finger. You can release your fingers when you see an Apple logo or other image.

Sheffieldunited1889 wrote:

Any b

anyone have any idea how to get this off I have tried resetting it and it just brings me back to this

If your Mac starts up to a question mark

If your Mac starts up to a question mark - Apple Support