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dimmed screen

My iPhone 12 Mini screen keeps dimming every time I’m out in either the sun or under a shaded area my auto brightness is off and my True Tone is also off and what ****** me off the most is when I plug it in it gets brighter

iPhone 12 mini

Posted on Jul 10, 2022 10:54 AM

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1 reply

Jul 11, 2022 11:19 AM in response to cristiano214

Hi cristiano214, We appreciate you reaching out to us. We understand that you are experiencing issues with your device's Auto-Brightness feature.

We’d like to gather additional details that may help us be in a better position to assist you.

Do you have a case or screen protector that may interfere with your device's sensors?

Does it help if you enable the Auto-Brightness feature, then disable it again?


In the meantime, we recommend that you check for a software update.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Take care!

dimmed screen

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