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on ipad pro, get the restore screen with the cable pointing to the pc, but when i plug in the cable, nothing happens. Is there anything I can do short of bringing it to the apple store?
iPad Pro, iPadOS 14
If you are having difficulties with your iPad being recognised by your computer, try using a different USB port. Otherwise, this support page may help with troubleshooting connection issues:
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
These pages may also be useful:
If you can't update or restore your iPad - Apple Support
iOS update and restore errors - Apple Support
Should you need assistance with restoring your iPad, you might visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to help:
If you are having difficulties with your iPad being recognised by your computer, try using a different USB port. Otherwise, this support page may help with troubleshooting connection issues:
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
These pages may also be useful:
If you can't update or restore your iPad - Apple Support
iOS update and restore errors - Apple Support
Should you need assistance with restoring your iPad, you might visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to help:
Do you have the latest version of iTunes running on your computer? Or if you have a Mac, you need to use the Finder.
on ipad pro, get the restore screen with the cable pointing to the pc, but when i plug in the cable, nothing happens
