Email Relay

Hi,


I use the trainline app to purchase my train tickets and i signed in to the app via apple ID verification and it uses and automated relay email address. All emails go to my actual email address, however, I am due a refund from the trainline app but they require me to reply via the original email address (the apple relay email address) how do I do this?


thank you!

Leanne

iPhone 11, iOS 15

Posted on Jul 11, 2022 3:22 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2022 10:22 AM

Hi LeanneK6,


Thanks for contacting Apple Support Communities!


We understand that you'd like to reply to a message from the email address used with Hide My Email, correct?


You should simply be able to reply to the original message that was sent to the hidden email address. You can learn more about this feature here: Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


We hope this helps.


Cheers!

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1 reply
Question marked as Top-ranking reply

Jul 12, 2022 10:22 AM in response to LeanneK6

Hi LeanneK6,


Thanks for contacting Apple Support Communities!


We understand that you'd like to reply to a message from the email address used with Hide My Email, correct?


You should simply be able to reply to the original message that was sent to the hidden email address. You can learn more about this feature here: Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


We hope this helps.


Cheers!

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Email Relay

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