kstevens55 wrote:
I contacted support, they had me run an AV scanner, boot in safe mode, clear NVRAM, reinstall Monterey 12.4 (which took 5.5 hours, and this was all done just to fix, as far as I can tell, one confused executable - preview. Unfortunately, nothing has changed, they system still "thinks" the PDFs are "damaged". I'll tell you whats damaged, a company that has let this same recurring issue go on for years, and worse putting first and second tier support out there with recipes who don't (not saying all but apparently the ones I got) don't understand the systems inner workings - essentially they are on the job training while I waste time chasing ghosts in their recipe.
Q - " I contacted support, they had me run an AV scanner,"
A - Contacted who as Support ? Apple or some Third Party outfit ?
A - Apple Support would know better than to suggest running a AV = Antivirus Scanner
A - There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX Foundation and Permission Limitation.
Additionally, and specific to Big Sur macOS 11 and Monterey macOS 12, the Operating System resides in a Sealed and Read Only Volume that can not be opened by the User or “ Bad Actor “ Software.
The Only thing this Antivirus software is protecting is the Bank Account of the Developers and for zero return to the User aside from the problems this software creates.
A - Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster and comprising the Operating System
Any of the below should be removed as per Developers Instructions
This will include CleanMyMac , This will include BitDefender ,
This will included Norton Antivirus , Sophos Av Software
Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus
Ad Guard, Webroot , ESET
The The Built in Security is all that is required.
