Is my cracked screen covered under warranty
Is my cracked screen covered under warranty?
iPad Air 4 Wi-Fi
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Is my cracked screen covered under warranty?
iPad Air 4 Wi-Fi
Hello!
I'm sorry to hear you cracked your iPad Air screen.
Please refer to this support page to see what is and isn't covered: https://support.apple.com/en-us/HT202741. It will cover warranty, if you have an AppleCare+ plan, and what you need to do!
I hope this solves your problem!
Hello!
I'm sorry to hear you cracked your iPad Air screen.
Please refer to this support page to see what is and isn't covered: https://support.apple.com/en-us/HT202741. It will cover warranty, if you have an AppleCare+ plan, and what you need to do!
I hope this solves your problem!
It is notoriously difficult to prove that a crack is the result of a manufacturing or material defect. As such, screen damage is often excluded from warranty claims.
Apple offer a limited one-year warranty - against which you might attempt to make a claim. If making a warranty claim, your should first attempt to make a claim with your retailer - as it is most often the retailer with whom your purchase contract (and therefore your warranty) principally exists. If unsuccessful, you then have the potential backup of making a claim against the manufacturer’s limited warranty.
If you had the foresight of opting to purchase Apple’s AppleCare+ plan, this being an insurance product, you will have the security of being able to make claim with Apple regardless of fault. In such circumstances, a small excess/deductible charge is made - and you will receive a replacement (usually a reconditioned iPad of the same model and specification) iPad.
iPad Repair - Official Apple Support
Unlikely. The customer would need to demonstrate that it wasn't a result of accident or "abuse". There might be some rare cases where a point defect resulted in a mild stress crack that shows zero signs of accident or abuse. Very hard to prove though.
Is my cracked screen covered under warranty