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im asking this question on behalf of my boyfriend. His phone 13 pro max was lost and found today . When it got lost I turned on Lost mode from iCloud now that it was found there is no option from “find my phone” to stop lost mode . The phone screen shows iphone unavailable and there’s only an option to choose from emergency and erase. I need help help
Follow these instructions:
If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
Follow these instructions:
If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
You should be able to remove/turnoff Lost Mode remotely by following the below steps if you are having trouble entering your passcode to unlock the phone on your iPhone screen:
You can go to Use Lost Mode in Find My iPhone on iCloud.com - Apple Support for more information on this process as well.
thank you for your response . Unfortunately, no option to choose stop lost phone rather it directs me to where I put the phone number and message to be contacted when I press lost mode icon.
You can stop lost mode by entering the phone’s unlock code on the phone itself, if it isn’t disabled. If he did that then it is no longer in lock mode.
He sent me a photo of his phone screen it just shows “phone unavailable “ and emergency option below no other option to enter password. Also, he did noticed the top notch continuously blinking when phone is open what could be the problem? Not quite sure if the person found the phone tried to do something but unsuccessful.
In this case, yes, most likely if the person who stole the phone tried repeatedly to log in/tamper with the iPhone it would automatically lock itself to the point where it would state "Phone Unavailable." In this case you may sadly only be able to reset the phone to factory settings, like the option it gave, due to security reasons. Though, I would recommend contacting Apple Support directly and/or scheduling an appointment at your nearest Genius bar at Genius Bar Reservation and Apple Support Options - Apple as they have more tools to look into the matter of the phone being locked.
If you are on the iCloud Find My iPhone page and when you click on Lost Mode and it asks for a phone number and then a message that will be shown on the phone instead of an option to stop lost mode (like you stated above) then it's possible that you are actually not in lost mode anymore. Is the physical phone screen still showing in lost mode (asking to enter the passcode/ Apple ID password)? Also, if you could send a screenshot of what the iPhone screen is showing that would be helpful as well to see whats happening.
Oh disregard about the blinking light maybe because it was taken through another camera I just read an article about it . But yah still having issues with unlocking the phone.
iPhone was lost and found how to unlock when iCloud lost mode has no option to stop lost mode
