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decangel Author

Level 1

8 points

Prioritizing e-mails

I want to prioritize my e-mails using the High, Normal, and Low designations on my iMAC. However, when I click on an e-mail and go to MESSAGE (in the menu bar), and click on SET PRIORITY, the choices show in faded gray, so that I can't select any of them.

I have also gone to MAIL PREFERENCES RULES, selected colors to correspond to the High, Normal, and Low Priorities (specifying TEXT not BACKGROUND), but when I try to match the colors to individual e-mails, it doesn't happen. What does happen is that all the e-mails turn one color. I would like to know how I can prioritize each e-mail in the color text that I want.

iMac 27″, macOS 12.4

Posted on Jul 11, 2022 7:53 PM

Top-ranking reply

Barney-15E

Level 10

117,082 points

Posted on Jul 11, 2022 9:10 PM

You could use Flags.

Set Priority is for outgoing messages.

Rules act on matching criteria. You would have to configure the criteria to identify which messages were High, Normal, or Low, then set the colors for each. Rules run automatically on messages that arrive in the inbox. You can manually run rules on a mailbox, but if you criteria matches all messages, then all messages will be marked the same.

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Prioritizing e-mails

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