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Unknown calls


All my incoming calls show unknown, even though most a from people in my contact list. How do I correct this?

Why do all my incoming calls show unknown, even when they are from people in my contact

Posted on Jul 12, 2022 12:13 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2022 12:18 PM

Most likely your carrier is not forwarding the phone number of the caller to your phone; you need to contact them and ask them to provision Incoming Caller ID for your line.


It’s also possible, but less likely, that you haven’t enabled Dial Assist in Settings/Phone. It is the default, so if it isn’t on you turned it off.

1 reply
Question marked as Top-ranking reply

Jul 12, 2022 12:18 PM in response to Sela1103

Most likely your carrier is not forwarding the phone number of the caller to your phone; you need to contact them and ask them to provision Incoming Caller ID for your line.


It’s also possible, but less likely, that you haven’t enabled Dial Assist in Settings/Phone. It is the default, so if it isn’t on you turned it off.

Unknown calls

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