cannot reset security questions

How can I login into my appleid to change the security question? Apple does not allow me to reset my security questions if I select the change security questions. I'm pretty sure I'm my answers are correct but I might have misspelled it when created the security questions. So now, how can I login using my appleid?

Posted on Jul 12, 2022 3:50 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2022 5:44 PM

If you can't reset the questions using the steps in the Related Article above, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter       


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


Based on multiple posts I have read, they will not help you recover the answers to your security questions.

1 reply
Question marked as Top-ranking reply

Jul 12, 2022 5:44 PM in response to jravagotestap

If you can't reset the questions using the steps in the Related Article above, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter       


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


Based on multiple posts I have read, they will not help you recover the answers to your security questions.

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cannot reset security questions

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