Contact and Userid Images Disappearing

I updated all devices - Mac, IOS, Watch - everything to the versions just released. I haven't had the issue in the days since. I suspect it was a Mac issue but I wanted to make sure everything was in sync with the latest versions. It seems to have rectified the issue for me.

Originally I thought it had something to do with Signal given that was about the only other thing that messed with contacts. So make sure that is the latest version on all devices as it is on mine. For Onedrive I had to really dig to find all connections to it including deleting the app and instead of getting a new version from MS I downloaded the app from the Apple App Store. Note my issues with Onedrive happened after the Mac update to 12.5 (which cant be a coincidence because MS released updates on the same day) I am just trying to see if we cant collectively narrow down what causes it. But as of today it hasn't happened since.

ok - so the commonality between the two of us is MS-Teams - if you go into Privacy on all your devices, then contacts and turn off MS teams for 24 hours, then create a contact with a photo lets see if it corrupts overnight. If it doesn't we may have found the cause.

Day 3 and still no contact issues - I will add one thing Apple also go me to do was create a new "me" contact too. I deleted the old one associated with "me" on the systems and created a new one. I noticed at that point whilst other contacts were still getting corrupted that one and its pic were not. It was after I did that that I removed an connections to MS Teams and I have yet to have an issue.

Everything was up to date. HOWEVER, the macOS 12.5 update this week seems to have rectified the issue. For the last 3 days I have seen no further issues so I recommend everyone update to 12.5 on the Mac to see if that resolves the issue for them.

Yeah we all agree it works fine if you remove all contact images - but we shouldn't need to do that. I have been going over 4 days since I created a new "me" contact for myself and disconnected MS Teams from being able to access contacts on my IOS devices and since then no issues. Apple L2 support also tell me they have seen no corruption since to my data and if you guys confirm the same it may well be MS Teams is the culprit.

I have MS Teams installed and I’m using it, I just turned off its access to contacts under Privacy in iOS which frankly doesn’t impact my use of it for work

Timeline wise I am starting to see this has happened to most in just the last few weeks like it did to me. Obviously something happened then to cause it and it seems the only thing we may have in common is MS Office. I use MS Teams, MS Onedrive as well along with Signal and Messages frequently. Of all of that along with 12.5 MS Office updated the same day, MS Teams not long after as did Signal and I had OneDrive issues with only 1 account after the 12.5/MS update so I blatted it completely (just deleting it didn't work) and started it all over again and I am fine since. If the rest of you can find a common cause then maybe you can find the solution. Also the HASH string it puts in records seems to indicate something is accessing Contacts when it happens because you might notice if you have set a contact record up with a picture, it changes some item types from "mobile" to "phone" as well. At first I looked for things that accessed Contacts like Signal - try the same - disable anything that accesses contacts for a while and try that. Other than that I dont know why I am working now over the rest of you.

The bit I don't get is why does it only happen 24-48 hours later and not immediately if its a pure sync issue because syncing is a constant. Something happens once a day overnight that stuffs it up. Yesterday I disabled (under privacy) anything accessing contacts on my devices which included Signal, Keeper and MS Teams and overnight none of the contacts have stuffed up yet. But it could still happen in the next 24 hours.