Contact and Userid Images Disappearing

So I have seen some have experienced this issue already with no solution. I am seeing contact images disappear with a random string being added at the end of phone numbers or in the country field that starts with X-IMAGEHASH or X-ABADR. It also changes any numbers marked as "Mobile" to "Phone". It messes up using Siri to make calls or just trying to call someone with an impacted record because often it adds the string to the end of their number. I should add this can occur even if there is no image associated with the contact but interestingly it seems to be the same contacts every time despite there being no real commonality between them. A restore of contacts back to a time before this began happening had no impact. The next day the same thing occurred. To make things even more complicated my Userid picture on the Mac which references Photos also disappears at the same time. It seems to have something to do with anything that references Photos on the iCloud for the most part but why I could not tell you. Nothing (no third party apps) has access to my contacts or photos. It happens on all devices - iPad, iPhone, Mac M1 Max, Watch.

Posted on Jul 12, 2022 3:06 PM

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Posted on Jul 24, 2022 3:32 PM

I updated all devices - Mac, IOS, Watch - everything to the versions just released. I haven't had the issue in the days since. I suspect it was a Mac issue but I wanted to make sure everything was in sync with the latest versions. It seems to have rectified the issue for me.

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Jul 17, 2022 4:07 PM in response to jexpo20

I suspect if you search for just "X-" in your contacts you will find some instances of X-ABADR as well in the country field (mostly). The other thing is if I add a photo to a contact it changes the mobile phone number from "mobile" to a "phone" field. I conducted testing with anything that uses contacts (eg Signal) and none of it impacted the contacts. I logoff, restart the next morning, and presto it happens again. More so if I added any pictures to contacts the previous day. The one thing that is outside of contacts but also has issues is userid pics. They just disappear as do any pics on your iCloud account. There is definitely an issue with photos interaction with other areas but what it is I do not know and Apple after a week still have no answers. I have seen others rebuild over this issue to no avail.

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Contact and Userid Images Disappearing

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