Reset password email sent when i didn't request for it

1.) What does it mean when you get a emai, for a password reset when you didn't request for it?

2.) How do I track down the phone that requested for the password reset?

iPhone 11 Pro, iOS 15

Posted on Jul 12, 2022 7:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2022 11:31 AM

You can't track the phone that requested it.


Someone may be trying to sign into your Apple ID. You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Security and your Apple ID.   *


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


ASC YouTube for How to reset your Apple ID password


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


ASC YouTube for what is two-Factor Authentication


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *



2 replies
Question marked as Top-ranking reply

Jul 13, 2022 11:31 AM in response to nicolelynnchamp

You can't track the phone that requested it.


Someone may be trying to sign into your Apple ID. You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Security and your Apple ID.   *


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


ASC YouTube for How to reset your Apple ID password


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


ASC YouTube for what is two-Factor Authentication


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *



Jul 14, 2022 12:35 PM in response to nicolelynnchamp

There's a long, recent thread about this on Reddit:

https://www.reddit.com/r/applehelp/comments/udxf7p/a_password_reset_request_was_sent_from_a_device/


Many Mac users started getting these notifications, repeatedly, numerous times a day (including me) for the past few days. Apple Support is not acknowledging it's a widespread issue -- not via this Support Community, not via phone calls to Apple, not via Apple Senior Support representatives. I am not sure what Apple could do to stop the notifications, because ...


Possible explanation: A recent MGM Resorts data breach, containing zillions of email addresses. Hackers who have this data are attempting to sign into the Apple Cloud -- and you get that notification. They don't necessarily have your password, which is why they are requesting a password reset. Do not use the sent link to change your password! And, changing your password will not stop the hacker from attempting to get into iCloud with your email address. Hopefully you already have a secure password impossible to guess. Hopefully after trying without success they will give up and move on to the next email on their list.


It would be nice if Apple would post something more than simply "you should probably change your password."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reset password email sent when i didn't request for it

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