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I cant login or logout of my apple ID and each time i try to reset my password what i keep getting is Account not active

I can login or logout of my apple account on my iphone 6s plus. Also i can download or upgrade anything too. Its keeps telling me Account not Active.


[Personal Information Edited by Moderator]

iPhone 6s Plus

Posted on Jul 13, 2022 2:51 AM

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Posted on Jul 13, 2022 3:14 AM

See these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following specific link:--> Apple Support


If you get no help, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio

1 reply
Question marked as Best reply

Jul 13, 2022 3:14 AM in response to bigtemmie

See these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following specific link:--> Apple Support


If you get no help, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio

I cant login or logout of my apple ID and each time i try to reset my password what i keep getting is Account not active

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